Warranty

Extended Protection By The Best Roofing Company In Toronto

Plus A Dedicated Warranty Department To Meet Your Needs

HandshakeRoofing warranties should protect you from issues involving installation and/or defects in product manufacturing. Avenue Road Roofing provides reliable proven warranty service for any possible issue of installation. Product manufacturers are responsible for their warranties in relationship to specific products and are subject to their terms and conditions. A roof warranty is, therefore, an important part of the service and one that you should examine in detail.

Choosing Avenue Road Roofing Offers You Three Important Benefits:

  • Your project will be protected by the best warranties in the roofing and building envelope business.
  • Many of our residential and commercial warranties exceed the value of those offered by competitors. Avenue Road Roofing has a proven track record of over 40 years of honouring their service commitments as a result of financial stability and dedication to its customers.
  • Plus you have the peace of mind that comes with knowing that a company like Avenue Road Roofing, with a long track record and more than 45,000 installations in the GTA, will be available to honour your warranty.

The Avenue Road Roofing Advantage

We have a dedicated warranty department!

We are one of the few roofing contractors with a dedicated warranty department comprised of field supervisors, all with over 20 years of experience to offer you the best protection for your roof and building investment. Our team works under the direction of a Warranty Manager with over 30 years of multi-discipline roofing experience. His expertise received formal acknowledgement when he was selected by CertainTeed (a leading North American manufacturer of building products) to sit on their warranty advisory council, comprised of leading contractors throughout North America.

How we handle your warranty inquiry:

  • When a warranty inquiry is received, we acknowledge your request first.
  • Then we review your file to determine the nature of the work done at your home or business premises.
  • A visit is scheduled to investigate the problem area that prompted your call.
  • Any determined issues of warranty are remediated quickly.
  • We follow-up to ensure you are satisfied with the result.

Terms and conditions of Avenue Road Roofing warranties

  • Repairs are not warranted, but we will always review/revisit if a leak persists. (At no charge)
  • Materials are covered by the manufacturer’s warranty and are subject to their specific terms and conditions.
  • We will assist customers on material claims for products used in an installation completed by Avenue Road Roofing.

Residential warranties:

  • Sloped Roofs: 10 years* on labour for new shingle installations
    *Additional Sure Start warranty coverage is available by CertainTeed (manufacturer), because Avenue Road Roofing is a certified Select Master Installer. This allows us to provide additional Gold Coverage manufacturer warranties.
  • Flat Roofs: 10 years on labour
  • Vinyl Siding: 5 years
  • Aluminum soffit, fascia eavestrough, pre-painted steel eavestrough: 5 years
  • Copper or galvanized eavestrough: 5 years

Commercial and building envelope warranties:

  • Flat roof: 5 years (manufacturer spec projects have available warranties up to 20 years depending on the manufacturer.)
  • Masonry: 2 years
  • Velux Skylights: 10 years with new roof installation. Manufacturer warranty only on units installed on an existing roof.
  • Curb Mounted Acrylic Skylights: 5 years with new roof installation. Manufacturer warranty only on units installed on an existing roof.
  • Self-flashing Acrylic: 2 years with new roof installation
  • Skylight Retrofits on existing roofs: Manufacturer product warranty only

Call Avenue Road Roofing at 416-785-5129 for a free roof estimate for your GTA residential or commercial property. Financing is also available for Residential Customers.

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