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 Make a warranty inquiry
Choosing Avenue Road Roofing means your project will be protected by some of the best warranties in the roofing and building envelope business. Better still, many of our residential and commercial warranties exceed those offered by competitors.
Plus you have the peace of mind that comes with knowing that a company like Avenue Road Roofing, with a long track record and more than 43,000 installations in the GTA, will be around to honour your warranty.
We are also one of the very few roofing contractors that has a dedicated warranty department, comprised of field supervisors (all with over 20 years experience) who work under the direction of a Warranty Director with over 30 years of multi-discipline roofing experience. He's so well respected that he was selected by Certainteed (a leading North American manufacturer of building products) to sit on a warranty advisory council comprised of leading contractors throughout North America.
How we handle a warranty inquiry
When a warranty inquiry is received, we acknowledge your request, review your file to determine the nature of the work done on your home, and schedule a visit to investigate the problem area that prompted your call. If it is covered by your warranty, we take the necessary remedial actions – no questions asked. Plus we follow-up to ensure you are satisfied with the work that was done. That’s just one more reason why you will be happy you chose Avenue Road Roofing.
Residential warranties
| Sloped Roofs: |
10 years* on labour for new shingle installations |
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*Additional Sure Start warranty coverage is provided by Certainteed (manufacturer), because Avenue Road Roofing is a certified Quality Master Installer. Enhanced Gold Coverage warranties available. |
| Flat Roofs: |
10 years on labour |
| Vinyl Siding: |
5 years |
| Aluminum soffit, fascia eavestrough, pre-painted steel eavestrough: |
5 years |
| Copper or galvanized eavestrough: |
5 years |
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Commercial and building envelope warranties
| Flat roof: |
5 years |
| Masonry: |
2 years |
| Velux Skylights: |
10 years with new roof installation. Manufacturer warranty only on units installed on an existing roof |
| Curb Mounted Acrylic Skylights: |
5 years with new roof installation. Manufacturer warranty only on units installed on an existing roof |
| Self-flashing Acrylic: |
2 years with new roof installation |
Retro fits of
existing roofs: |
Manufacturer warranty only |
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Terms & Conditions
- Repairs are not warrantied, but we will always review/ re-visit if a leak persists
- Materials are warrantied by the manufacturer and subject to their terms & conditions. We will assist customers on material claims for products used in an installation completed by Avenue Road Roofing
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