F A Q  
     
  Frequently Asked Questions  
     
 

     

Chances are you have seen the Avenue Road Roofing truck.  That happens when you are number one for roofing with more than 43,000 installations in the GTA
Chances are you have seen the Avenue Road Roofing truck. That happens when you are #1 for roofing with more than 43,000 installations in the GTA.

 

   

When was Avenue Road Roofing established?

Avenue Road Roofing was founded in 1975 by David A. Stokes. Today, Avenue Road Roofing is #1 for roofing with more than 43,000 installations in the GTA – and counting.

What services can I obtain from Avenue Road Roofing?

Serving both residential and commercial customers, we provide repair and replacement of sloped and flat roofing and a complete range of building envelope maintenance and repair services.

Does Avenue Road Roofing provide emergency repair of sloped and flat roofing?

Yes. There is nobody better for repairs of either residential or commercial roofing. You can expect a prompt response and an honest appraisal of what needs to be done.

I have roof wind damage. Does Avenue Road Roofing do storm damage roofing and provide services such as replace missing roof shingles?

Yes, Avenue Road Roofing can handle roof wind damage, replace missing shingles and repair broken shingles.

Does Avenue Road Roofing do chimney rebuilds and chimney repairs, basement waterproofing, foundation water proofing, home tuckpointing, commercial tuck pointing, window sills (brick or stone), parapet walls, stone step rebuilds and stone step repair, flagstones, fireplace rebuilds, fireplace repairs and brickwork?

Yes, Avenue Road Roofing provides a complete range of masonry services.

What building envelope services can I obtain from Avenue Road Roofing?

For the residential market, Avenue Road Roofing provides the following building exterior services: masonry, copper, siding, eavestrough, fascia and soffit, skylights and solar tubes. For the commercial market, Avenue Road Roofing provides caulking, coatings, painting, flat roofing, masonry repairs, concrete repairs, balcony rehabilitation and underground garage repairs.

What are the company’s hours?

You can phone (416-785-5129) our Call Centre Monday to Friday, 8 am to 5pm. After hours, messages are checked and every effort will be made to respond to your inquiry as soon as possible.

Does Avenue Road Roofing do roofed decks?

Yes, we construct and repair roofed decks.

Does Avenue Road Roofing do metal roofing?

Yes, we do metal roofs for both residential and commercial customers.

Does Avenue Road Roofing provide free estimates?

Yes, phone our Call Centre (416-785-5129) to request your free estimate.

Does Avenue Road Roofing provide inspection reports to facilitate things such as the approval of an insurance policy or the sale of a home or commercial building?

Yes. For a nominal fee, you can order an inspection by one of our expert roofing or building envelope professionals.

What kind of warranty does Avenue Road Roofing provide?

Choosing Avenue Road Roofing means your project will be protected by some of the best warranties in the roofing and building envelope business. Better still, many of our residential and commercial warranties exceed those offered by competitors.

What is the average service life of a sloped roof?

Service life varies, depending on weather conditions and the quality of the roofing construction. Most roofs need replacement after about 15 years.

Is it possible to extend the life of a roof?

Yes, regular repair and maintenance can extend the service life of a roof.

Does Avenue Road Roofing provide financing?

Yes, you can have a beautiful Avenue Road Roof for as little as $96/month (equal payments available up to 60 months – O.A.C.).

Does Avenue Road Roofing have specialists who can work on heritage buildings with premium materials, such as cedar shingles, slate tiles and copper eavestroughs?

Yes, we have worked on some of the most famous and historic homes in the GTA (including “character renovations” featuring intricate slate and copper restorations) and a wide range of commercial/industrial projects (see list in sidebar). Check our track record and you will see that we have completed highly challenging commercial projects such as the Canadian McMichael Art Gallery, where engineers specified an intricate cedar shingle roof.

Does Avenue Road Roofing have an emergency roof repair service?

Yes, you can call us (416-785-5129) for an emergency roof repair seven days a week – and know you will get a call back because we have a dedicated roofing repair department.

Where can I get information on how to purchase roofing services?

Go to our Help Centre. It has important tips on how to buy roofing, a review of roofing terminology and a guide on how to pick shingle styles and colors. You will also find numerous Buyer Tips throughout this web site.

Is it true that a home owner or building owner could be held liable if an uninsured roofer is injured while working on their property?

Yes. If an uninsured roofer is injured on your property, you could be held liable for damages.
Avenue Road Roofing professionals are fully insured, plus the chance of an accident is much reduced by our emphasis on safety – just two more reasons why it pays to choose us for all your residential and commercial roofing and building envelope (residential and commercial) needs.

Is it true that a home owner or building owner could be held liable if there is illegal dumping of their roofing waste?

Yes. Both the roofer and the owner could be held liable if there is illegal dumping of roofing waste. When you engage Avenue Road Roofing, you have the peace of mind that comes with knowing we only deal with reputable waste management suppliers and all debris goes to government-approved facilities.

What kind of service can I expect from Avenue Road Roofing?

You will note – and appreciate – our dedication to arriving on time, special care taken on the work site (like using tarps to protect neighbouring homes and gardens) and thorough clean up before we leave – just three examples of the “extras” that set Avenue Road Roofing apart from all the rest – and we have the testimonials to prove it.

How do you ensure a finished job meets the customer’s expectations?

The finished job is inspected by a senior job supervisor to ensure it meets Avenue Road Roofing’s high standards. If you have a problem or question about our work, you can speak to a friendly customer service representative. And unlike other contractors who leave you hanging, Avenue Road Roofing representatives make a point of promptly answering call-backs.

How do I apply for employment with Avenue Road Roofing?

Go to our Employment page or phone our Call Centre (416-785-5129).

Can roofs be replaced in the winter?

Both flat roofs and shingles can be installed in the winter. However, roofing cannot proceed under certain conditions, such as temperature extremes or inclement weather, when we cannot work safely or comfortably.

Some customers elect to order roofing projects during milder winter conditions because there is an urgent need for replacement or because they want the work done before spring rainfalls arrive.

Other home owners actually prefer to have roofing done in the winter because they don’t use their gardens at that time. They also prefer to have work done when landscaping is dormant and hence there is less chance of plant damage.

Flat roofs are easier to tear off in winter weather because asphalt is more solid in cold temperatures. In addition, the potential risk of water infiltration during the re-roof process is minimized because it typically doesn’t rain in the winter.

Here is something else you should know. Over the last few years, roofing material prices have gone up about 10% in the spring. Order in the winter and you will get winter prices – even if your roof can’t be done until the spring.

 
     



PROOF OF PERFORMANCE
Here are just a few of the commercial and industrial projects completed by the roofing professionals at Avenue Road Roofing:
Betty Oliphant (Dance Centre)
British Consulate
Canada Mortgage & Housing Corporation
Canadian McMichael Art Gallery
City of Toronto
Costco
German Consulate
GTA Airport Authority
Harry Krishna Temple
Joey Tannenbaum Opera Centre
National Ballet School
Tim Hortons
Salvation Army
Wheatsheaf Tavern (historical)
Winners

CONSULATES
Consulate General Of Austria
Consulate General of France

PLACES OF WORSHIP
5th Church of Christ Scientist
  Centennial Japanese United Church
Central United Church
Chinese Baptist Church
Eastminster United Church
Portuguese Presbyterian Church
Unionville Baptist Church
Victoria Royce Presbyterian Church
Westminster United Church
Westmount Park Church


 

 
 
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